Privacy Policy
Listening Tides is committed to protecting your privacy and handling your personal information with care and respect. This policy explains how information is collected, used, and stored when you use this website or make contact about therapy sessions.
Information collected
When you contact Listening Tides, you may provide personal information such as your name, email address, and telephone number, as well as any other information you choose to share in your message. If you become a client, further information may be collected as part of providing therapeutic support, such as appointment details and brief notes relating to sessions.
How information is collected
Information may be collected when you:
• complete a contact form on the website
• send an email or make contact by telephone
• arrange or attend sessions
Why information is collected
Personal information is collected in order to:
• respond to enquiries
• arrange and provide therapy sessions
• maintain appropriate records
• meet professional and legal obligations
Sharing of information
Personal information is kept confidential and will not be shared with third parties unless:
• you have given consent
• there is a legal obligation to do so
• there are serious concerns about safety or risk of harm, in line with professional and legal responsibilities
Storage and security
Reasonable steps are taken to store personal information securely and to protect it from loss, misuse, or unauthorised access. Information is only kept for as long as necessary in line with professional and legal requirements.
Data protection and registration
Listening Tides is registered with the Information Commissioner’s Office (ICO) and complies with UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
Your rights
Under data protection law, you have the right to:
• request access to the personal information held about you
• request correction of inaccurate information
• request erasure of your data where applicable
• object to or restrict processing in certain circumstances
Requests relating to your data can be made in writing using the contact details provided on this website.
Minors
This website and services are intended for individuals aged 18 and over. Personal information from minors is not knowingly collected through this website.
Changes to this policy
This privacy policy may be updated from time to time. The most current version will always be available on this website.
Contact
If you have any questions about this privacy policy or how your information is handled, please make contact using the details provided on this website.